How to Connect with Office 365 Support and Resolve All Errors?

Easily Connect with Office 365 Support and Fix Your Issues

Microsoft Office 365 is an exceptional suite of cloud-based applications. It facilitates people to work in spreadsheets, create documents, and effortlessly share them with other people. You can avail of Office 365 Support if you find any problems while working on any of its applications, like Word or Excel. However, to access all MS Office tools and get all its services, you need an annual or monthly subscription. If you want to seek assistance from Microsoft, you need to log a ticket from your Office 365 account, a web app, or a client app. In this article, you’ll learn how to make a support ticket.


Different Ways of Creating a Ticket for Availing Office 365 Support?


You can create a ticket for getting Office 365 help and support in various ways. Take a look at the instructions mentioned below.

Log a Ticket from your System’s Client App:

You can easily log a ticket from your device’s client app. Follow the procedure mentioned below.


  • Open any Office 365 application. 
  • Navigate to ‘Help’ and tap on ‘Contact Support.’
  • Input what issues you are facing with your program.
  • Now tap on the ‘Get Help.’
  • When you are writing about your issue, Microsoft will align your description with relevant help articles.
  • After you choose the option according to the matched statement, click ‘Talk to an agent.’
  • A new pane will launch where you should choose ‘Live Chat.’
  • Now you’ll be able to get in touch directly with Microsoft Office 365 support. 

Log a Ticket Directly via a Web App:

You can also log a ticket from a web app. Follow these steps.


  • Launch any MS Office 365 program.
  • Navigate to ‘File’ and choose ‘Help.’
  • Next, place a click on the option of ‘Help.’
  • Scroll down the window that appears and tap ‘Contact Support.’
  • An account page will launch. You’ll have to place a click on ‘Microsoft Support.’
  • Hit the ‘Contact Support’ tab. The Virtual Support Agent window will appear. It will help you in resolving the issue.

 

Log a Ticket from the Online Office 365 Account:

You can easily generate a ticket from your Office 365 account. Follow this process.


  • Open the Office 365 account page on your browser. 
  • After logging in, tap the app launcher and then place a click on ‘Office.’
  • Now click ‘?’ sign present on the top right part and then click ‘Contact Support.’
  • Click ‘Microsoft Support’ on the account page that opens.
  • Next, hit the tab of ‘Contact Support’ for launching Microsoft’s Virtual Support Agent window. You will get help from an agent.
  • If the issue prevails, you can easily dial the Office 365 contact number.

 

Final Words

Hopefully, you are now fully clear on how to log a ticket to avail of Office 365 support. Follow any of the ways described above. The talented support agents will surely help you troubleshoot the issue that you are currently facing.

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